Payment Methods Policy

At Livonique (hereinafter referred to as "we"), we offer a variety of payment methods to ensure a secure and convenient shopping experience. Our payment methods policy follows strict security standards to protect your payment information.

1. Payment Methods

We accept payments in Australian Dollars (AUD) and the following primary payment methods:

• Credit/Debit Cards:
  We accept major credit and debit cards, including Visa, Mastercard, JCB, etc. Simply select your preferred card at checkout and enter your card number, expiration date, and security code to complete the payment.
• Other Payment Methods:
  Depending on the available options at checkout, you may also be able to choose other payment methods such as bank transfers. Specific options will be displayed based on your region and the details of your order.

2. Payment Security

We are committed to protecting your payment information. During the payment process, all transaction data is transmitted via encrypted protocols to ensure that your personal and financial information is not exposed or tampered with. We use industry-standard payment gateways to process all transactions, ensuring maximum payment security.

3. Payment Processing

All payments will be processed once you confirm your order and submit payment. After a successful payment, you will receive a confirmation email with your order details. Please note that if any issues arise during the payment process (e.g., payment failure, incorrect card information), we will notify you and assist in resolving the issue.

4. Refunds and Payment Disputes

If your order qualifies for a refund according to our Refund Policy, all refunds will be returned to your original payment method. The refund processing time is 3 to 5 business days, and the time it takes to appear in your account depends on your bank’s processing time. If you have any payment disputes or issues, please contact our customer service team for assistance.

5. Checkout Notes

• Ensure your payment information (including credit card number, expiration date, billing address, etc.) is accurate.
• If paying by credit card, ensure the name on the card matches the name on your billing address.

6. Contact Us

If you encounter any issues or need further information about our payment methods, please contact us via the following:

Contact Address: 9555 SW ALLEN BLVD APT 30, BEAVERTON, OR 97005, United States

Customer Service Phone: +1 (315) 679-3780

Customer Service Email: hello@livonique.com

Online Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)